TradeHelp Support

Report a bug, ask a setup question, or suggest an improvement through any channel below.

Get help

What to include

Include your device type, operating-system version, TradeHelp version, what you expected to happen, and the exact error message. Do not post license keys, broker credentials, AI API keys, or private journal notes in a public issue.

Mobile sync checklist

  1. Put the phone and desktop on the same private Wi-Fi network.
  2. Open Desktop Settings and start TradeHelp Mobile sync.
  3. Scan the pairing QR from Mobile Settings, then tap Pair and sync now.
  4. If pairing fails, confirm that the desktop firewall allows TradeHelp on private networks.
TradeHelp is a journaling and educational product. Support cannot provide financial, legal, tax, brokerage, or prop-firm rule advice.