Privacy Policy
Effective July 27, 2026. TradeHelp is designed to keep trading-journal data on the devices you control.
Information stored on your device
Trade entries, notes, rules, statistics, settings, and selected chart screenshots are stored locally on your device. TradeHelp does not require a TradeHelp account and does not upload this journal data to a TradeHelp-operated cloud database.
Optional device-to-device sync
If you enable mobile sync, the mobile and desktop apps communicate directly over your local network using a rotating pairing code. Journal data sent through this feature travels between your paired devices and is not routed through a TradeHelp server. You should only enable local sync on a private network you trust.
Economic calendar and notifications
When the economic calendar is refreshed, the app requests a public calendar feed over the internet. The feed provider may receive standard connection information such as your IP address and request time. Upcoming events are cached on your device, and news reminders are scheduled as local device notifications. TradeHelp does not register a remote push token for these reminders.
Camera and photo access
Camera access is used to scan a desktop pairing QR code or capture a chart image. Photo-library access is used only when you choose a chart screenshot. Selected images remain on your device unless you explicitly use a sync or sharing feature that includes them.
AI and optional third-party services
The desktop app can use a local AI model. If you choose a cloud AI provider or another optional online data provider, the information needed for that request is sent directly to the provider you selected under its privacy terms. TradeHelp does not receive your provider API keys.
Analytics, advertising, and sale of data
The TradeHelp mobile app does not contain advertising SDKs and does not sell personal information. The public TradeHelp website may use privacy-focused aggregate visit counting; website analytics are separate from journal data stored in the apps.
Deleting your data
You can remove mobile data by deleting the TradeHelp app from your device. Desktop data can be deleted from the TradeHelp data folder. Because TradeHelp does not maintain a journal account on its servers, there is no server-side journal profile to delete.
Children
TradeHelp is not directed to children and is intended as a personal journaling and educational tool for people who track financial-market activity.
Changes and contact
This policy may be updated as TradeHelp adds features. Material changes will be reflected on this page with a new effective date. Questions can be sent through the channels on the TradeHelp support page.